Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Algonquin and Greater Chicago that provides these benefits to your business.

Here are 10 Things That We Do Better

  1. Quick response – Our profession technicians will answer your call immediately or will respond back to you in less than 30 minutes – Guaranteed. For emergencies, our response time is one hour or less - guaranteed. You can even enter a service ticket yourself online with our streamlined service ticket system and all available techs will be notified. Since we can log in to your Network remotely we are able to resolve many issues quickly without the wait for a technician to travel to your location.
  2. Reputable – CelereTech was started in 2009 by combining 2 existing IT companies and has become a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
  3. Experienced – Partners, Jim and JD have a combined 44 years experience with IT Systems, Telephone Systems, Data Circuits and Network Design and Maintenance. We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won't be sending out warm bodies to train on your dime!
  4. Business savvy – We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
  5. One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships, your internet connectivity, website management, maintenance renewals, and any other related technology needs. We work with your software and hardware vendors to resolve issues – no finger pointing, we “own the problem” until it is resolved. We focus on your IT so you can focus on your business.
  6. Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
  7. Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.We speak your language - No geek speak. You deserve to have your questions answered in plain English. You deserve to be talked to in a kind and courteous way. Our technicians will clearly explain what is happening so you understand and you will not be belittled or made to feel foolish because you don’t understand what is wrong.
  8. We speak your language - No geek speak. You deserve to have your questions answered in plain English. You deserve to be talked to in a kind and courteous way. Our technicians will clearly explain what is happening so you understand and you will not be belittled or made to feel foolish because you don’t understand what is wrong.
  9. Remote Workers are Not a Problem – Programs and systems design to keep your remote workforce connected, providing quick access to needed information, while keeping that data safe from the increasing threats of Cybercrime and data theft.
  10. 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.